Mastering Conversational Skills


Making small talk isn’t as easy as it sounds.

Introducing yourself to strangers and striking up an engaging conversation can be very challenging. The awkward pauses, downward glances and rising tension as the conversation doesn’t flow can feel a personal failure. If you have experienced these difficulties when attempting to chat with new people at a social or networking situation, this course is for you. John has created a fun, interactive non-confrontational program guaranteed to improve your conversation skills.

Instead of seeing small talk as just a way to pass the time, we reframe it as an opportunity to learn useful details about the other person, make helpful connections and attract like-minded people to your projects and passions.

This popular course will give you a practical toolkit of proven easy ways to begin a conversation, engage the other person’s curiosity and help both of you feel at ease as you build a discussion in which you are both interested.

You’ll learn John’s own D.O.D.O questioning method that ensures the speaker and listener feel like they are contributing equally to the direction and content of the discourse. We’ll show you effective ways to introduce yourself and enter a small circle of people who are already chatting. Students will learn the 12 most common mistakes people make that can ruin your chances at a great conversation. You’ll receive tips for segueing into your most comfortable topics, what to do if you suddenly go blank and be shown how to make the best exit, one in which everybody is left feeling respected and positive.

“I definitely recommend the course as valuable – it gave great insight into human behaviour (especially those things that we may be doing unknowingly) and how we can modify our approach. The course and tutor rating are high. The online course made the experience quite enjoyable as it was in the comfort of one’s home.”

Participant, Fortem Australia

“I walked away from this course learning more than just how to master small talk. I discovered new things about myself in a fun and engaging way. The practical components encouraged me to step outside of my comfort zone. John is an absolute master facilitator! I had a ball learning what I believe to be invaluable life skills.”

Stephen T, Sydney Community College

“I have done other courses through Zoom and I fell asleep. Not your course. You had me hooked from the beginning. It was very engaging and the time flew by. The breakout rooms were very helpful. I look forward to trying out your tips. Thanks for so much John. It was great.”

Jen B, Participant

The Details

Presented by:

John Knowles

Delivery Method:


Number of Sessions:


Session duration:

2 hours


$350 (+ applicable services taxes eg. GST)

Pricing is shown in USD. We will be in touch soon after your purchase of the Program, to agree and organise a time to work together. If you would like to discuss this program before purchase, please contact us here – we are very happy to answer your questions. Please see Terms and Conditions page prior to purchase.

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Do you have any questions?

By all means, get in touch!

We're more than happy to answer any questions or clarify any details of our programs. Call us on 0413 631 549 (Australia) or 1- 782- 640- 3740 (Canada AST) or email us at

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